Select Page

The best local tourism podcast to keep your finger on the pulse of our rapidly changing industry.

Let’s Talk Tourism

This podcast is for tourism professionals that offers an incredible portfolio of weekly deep dives with key industry stakeholders. Each Friday morning join your industry expert host Gabby Daniels.

LTT Podcast is Sponsored and Powered By

Turing travel around for the hospitality Industry

Your Host

Gabby Daniels

CEO – Gabrielle Daniels Hospitality & Business Solutions

With over 20 years’ experience at a senior level across Hospitality & Tourism. Gabby’s new Boutique Hospitality, Tourism & Small business advisory firm, servicing the accommodation sector, major sporting events, destinations and small businesses.

Gabby’s prior roles include, General Manager – Mantra at Sharks Hotel, Head of Accommodation for GC2018, National Revenue Manager for Mantra Group & CEO/Company Director Physiotherapy Links Pty Ltd.

Let’s Talk Tourism – Series 1 

#1 Let’s Talk Accor Transformation, Early Adoption and Personal Challenges with Mark Hodge from Accor

🎙 Episode 1 – We chat with Mark Hodges who has over 30 years in tourism and hospitality with extensive experience in hotel operations management.

We talk to Mark about; how Accor transformed very early into COVID-19 and the ALLSAFE program, the united voice for the accommodation sector between Accommodation Association & Australian Hotels Association and the very exciting first Fairmont-branded hotel for Australia. We also ask him about the impact of COVID-19 on his personal and professional life.

👉  Listen to this episode and let us know what you think –  to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Podcast Guest: Mark Hodge
Your Hosts: Katie Hokin & Gabby Daniels
Sponsor: Levart
#letstalktourism

#2. Let's Talk Data and Trends for the QLD Market with Paul Hammond from STR

🎙 Episode 2 – We chat with Paul Hammond who has over 20 years of experience in tourism & hospitality.

We talk to Paul about; insights across the QLD Market and the Regional vs Capital cities in Australia. We talk about the trends across leisure, drive market and school holiday periods. He also shares with us some great tips on what data properties should be looking at to support recovery. 

👉  Listen to this episode and let us know what you think –  to find the podcast simply search Let’s Talk Tourism Podcast on Spotify or iTunes.

Podcast Guest: Paul Hammond
Your Hosts: Katie Hokin & Gabby Daniels
Sponsor: Levart
#letstalktourism

#3. Let’s Talk Caravan, Camping, Holiday Parks & How to get Creative with Andrew Hewitt from BIG4

🎙 Episode 3 – This Friday morning we chat with Andrew Hewitt who has a wealth of experience from corporate giants to luxury boutique hotels and now the BIG4 Gold Coast Holiday Park.

We talk to Andrew about the rise in caravanning & camping in the current environment and discuss the multimillion-dollar investment by the BIG4 Gold Coast Holiday Park…. and how that’s put them on the map. Andrew also shares his advice for others in the sector on how to maximise opportunities and how to retain these first-time camp/holidayathome travellers.

👉  Listen to this episode and let us know what you think –  to find the podcast simply search Let’s Talk Tourism Podcast on Spotify or iTunes.

Podcast Guest: Andrew Hewitt
Your Hosts: Katie Hokin & Gabby Daniels
Sponsor: Levart
#letstalktourism

#4. Let’s Talk QHA’s Support to the Industry with Judy Hill from QHA

 

🎙 Episode 4 – We talk tourism with Judy Hill who has been with QHA for the past 13 years where she provides specialist accommodation and tourism industry advice to members.

We talk to Judy about; The high demand for regular updates and how QHA have been communicating with members (and non-members).  She gives some great advice for those trading and provides a timely reminder not to get complacent.

We also get Judy’s opinion on the negotiations underway for one united voice for AA and AHA for the sector. As the Chair on Bond Tourism Advisory, Judy gives her insights and shares why now more than ever before we need to reassure prospective students it’s a great industry to work in.

👉  Listen to this episode and let us know what you think –  to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

 

Length: 35 minutes
Podcast Guest: Judy Hill
Your Hosts: Katie Hokin & Gabby Daniels
Sponsor: Levart
#letstalktourism

#5. Let’s Talk the NEW Rydges Gold Coast Airport Hotel with GM Luke Harley

 

 

🎙 Episode 5 – We talk tourism with Luke Harley who started his career 20 years ago as a porter and is now the very proud (and passionate) GM of the first and only Gold Coast Airport Hotel under the Rydges brand.

 

 We talk to Luke about; How amazing the new property is and why it’s such a standout hotel to open on the Gold Coast.

Forget the term ‘traditional airport hotel’ and hear Luke talk about unique and innovative design, insta-gramable zones and quirky outlet names.

The rooftop bar is a must visit for all Gold Coasters! Luke also shares how employing staff has been a blessing, but also very difficult in this climate.

This is a high energy interview that will inspire everyone to check out the new hotel and feel good about our industry as a whole.

 

👉  Listen to this episode and let us know what you think –  to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

 

Length: 35 minutes
Podcast Guest: Luke Harley
Your Hosts: Katie Hokin & Gabby Daniels
Sponsor: Levart
#letstalktourism

#5. Let’s Talk the NEW Rydges Gold Coast Airport Hotel with GM Luke Harley

 

 

🎙 Episode 5 – We talk tourism with Luke Harley who started his career 20 years ago as a porter and is now the very proud (and passionate) GM of the first and only Gold Coast Airport Hotel under the Rydges brand.

 

 We talk to Luke about; How amazing the new property is and why it’s such a standout hotel to open on the Gold Coast.

Forget the term ‘traditional airport hotel’ and hear Luke talk about unique and innovative design, insta-gramable zones and quirky outlet names.

The rooftop bar is a must visit for all Gold Coasters! Luke also shares how employing staff has been a blessing, but also very difficult in this climate.

This is a high energy interview that will inspire everyone to check out the new hotel and feel good about our industry as a whole.

 

👉  Listen to this episode and let us know what you think –  to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

 

Length: 35 minutes
Podcast Guest: Luke Harley
Your Hosts: Katie Hokin & Gabby Daniels
Sponsor: Levart
#letstalktourism

#6. Let’s Talk Ready for Recovery & International Travel with Dr Sarah Gardiner

🎙 Episode 6 – We talk tourism with Dr Sarah Gardiner, Deputy Director, Griffith Institute for Tourism at Griffith University one of the leading experts in our sector. 

 

We talk to Sarah about; The micro-credential online short course ‘Tourism – Ready for Recovery’ , what it’s about, how it’s helping the sector and some interesting insights from those who have taken it.

Sarah shares some innovative stories of tour operators adapting to the domestic market and changing their product offering.

We also cover the concept of a Niche Marketing Project and why businesses need to consider implementing this strategy.

Sarah talks about international travel and what we as an industry need to do to get through and prepare. Sarah finishes on a high and a reminder that the Tourism Industry has a very bright future!

 

👉  Listen to this episode and let us know what you think –  to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Length: 30 minutes
Podcast Guest: Sarah Gardiner
Your Hosts: Katie Hokin & Gabby Daniels
Sponsor: Levart
#letstalktourism

#7. Let’s Talk Sales & Marketing on the Gold Coast with Steve Brewster

🎙 Episode 7 – We talk tourism with Steve Brewster who heads up the Sales and Marketing for the largest family owned group of Hotels & Resorts on the Gold Coast including the latest flagship, Qube Broadbeach.

 

We talk to Steve about; How his relationship with The Picone Family formed and how the group of Hotels & Resorts is performing right now.

We learn all about the amazing Qube Broadbeach and why their occupancy is holding strong right now.

We learn what they are doing differently in a market where everyone is chasing the same business.

Steve also shares some great strategies and tools they use on their website to capture more direct bookings.

 

👉  Listen to this episode and let us know what you think –  to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Length: 38 minutes
Podcast Guest: Steve Brewster
Your Hosts: Katie Hokin & Gabby Daniels
Sponsor: Levart
#letstalktourism

#8. Let’s Talk Tourism Gold Coast with Paul Donovan

🎙 Episode 8 – We talk tourism with Paul Donovan Chairman of Destination Gold Coast and GM Business Relations at QLD Airports. 

We talk to Paul about the $1million local area campaign “Play Money for Gold Coasters”.

The controversial topics of why we missed out on the Tourism Australia marketing campaign.

He also shares updates on the Gold Coast Airport terminal expansion project.

Plus his own emotional journey dealing with COVID for an industry that he is so passionate about.

👉  Listen to this episode and let us know what you think –  to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Length: 29 minutes
Podcast Guest: Paul Donovan
Your Hosts: Katie Hokin & Gabby Daniels
Sponsor: Levart
#letstalktourism

#9. Let’s Talk Meetings & Event Business with Kelli Vettoretto from HelmsBriscoe

🎙 Episode 9 – We talk tourism with Kelli Vettoretto Regional Director HelmsBriscoe a global leader in meetings, procurement and site selection.

We talk to Kelli about; What the outlook is for meetings and events now and into 2021.

The Government’s funding of $50M to support the restart of Australia’s business events industry.

She shares with us how some providers are missing opportunities and gives advice on what properties should be doing to stay proactive in the market.

👉  Listen to this episode and let us know what you think –  to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Length: 29 minutes
Podcast Guest: Paul Donovan
Your Hosts: Katie Hokin & Gabby Daniels
Sponsor: Levart
#letstalktourism

#10.Let’s Talk Arts and Culture with Mik Auckland from HOTA

Episode 10 – We talk how important the sector is to the tourism industry and why the Gold Coast will soon be a ‘must-see/do destination’ for all things Arts & Culture with Mik Auckland Director of Programming and Presenter Services HOTA. 

Mik reveals what he can about the $60.5 million Gallery set to open next year. What Gold Coast locals and guests to the region can expect to see by way of exhibitions plus all the great initiatives that the tourism sector may or may not be aware of. This episode is sure to get you excited about the future of Arts and Culture on the Gold Coast.

👉  Listen to this episode and let us know what you think –  to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Length: 24 minutes
Podcast Guest: Mik Auckland
Your Hosts: Katie Hokin & Gabby Daniels
Sponsor: Levart
#letstalktourism

#11. Let’s Talk Independent Hotel Revenue Management with Jenny Hill

🎙 Episode  – We talk tourism with Jenny Hill, the Revenue Manager at The Glen Hotel & Suites. A 4.5 star boutique hotel south of Brisbane.

We talk to Jenny about; the challenges they have faced as an independent hotel during covid. She shares details on how they kept up to speed with the big players and implemented what they could at their own hotel.

Managing Revenue (and all the other roles) on a daily basis and what budgets look like for 2021. We also talk about female roles in the tourism industry and her advice for young women in our industry.

👉  Listen to this episode and let us know what you think –  to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Length: 22 minutes
Podcast Guest: Jenny Hill
Your Hosts: Katie Hokin & Gabby Daniels
Sponsor: Levart
#letstalktourism

#12. Let’s Talk Small Operators with Marcus Binns

🎙 Episode 12 – We talk small opps, strata and body corporate with Marcus Binns Managing Director Sunny Getaways.

We talk to Marcus about;  types and styles of operations he is involved with and how these differ to the larger plays in the market. Balancing owner and the management returns and his insight on whether 2021 is the year to invest in strata?

👉  Listen to this episode and let us know what you think –  to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Length: 52 minutes
Podcast Guest: Marcus Binns
Your Hosts: Katie Hokin & Gabby Daniels
Sponsor: Levart
#letstalktourism

#13. Let’s Talk Top Tips for 2021

🎙 Episode 13 Showcases all of the Let’s Talk Tourism Guest Speakers with their number one tip for 2021 and what operators should focus on. This episode is sure to give you plenty of top-level strategy ideas to implement. 

👉  Listen to this episode and let us know what you think –  to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Length: 12 minutes
Podcast Guest: All Guests from Series 1 
Your Hosts: Katie Hokin & Gabby Daniels
Sponsor: Levart
#letstalktourism

#14. Let’s Talk W Marriott Gold Coast Resort & Spa

Title: #14. Let’s Talk JW Marriott Gold Coast Resort & Spa with Ravinder Dhesi 

🎙 Episode  – We talk about  the Australian Debut of the JW Marriott Brand right here on the Gold Coast with General Manager, Ravinder Dhesi.

We talk to Ravinder about;  What the JW stands for and why the Gold Coast was the best fit for the brand. How they plan to target the family market with an abundance of creative and enriching experiences. We also talk about the Gold Coast luxury market, new markets and opportunities and challenges he faced personally over the past 12 months.

👉  Listen to this episode and let us know what you think –  to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Length:  minutes
Podcast Guest: All Guests from Series 1 
Your Hosts: Katie Hokin & Gabby Daniels
Sponsor: Levart
#letstalktourism

#15. Let’s Talk Paradise Resort Gold Coast with Alicia Szerszyn

🎙 Episode 15 – We talk about the $8 million refurbishment and all the fun activities at the Best Family Hotel/Resort in Australia with Sales and Marketing Manager Alicia Szerszyn.

We talk to Alicia about;  Dr Jerry Schwartz purchase of Paradise Resort and the major $8million dollar facelift. The fun and sometimes cheeky marketing campaigns they implement. Plus her personal joinery though all of this being with paradise resort for over 10 years and 5 ownership changes.  

👉  Listen to this episode and let us know what you think –  to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Length:  minutes
Podcast Guest: All Guests from Series 1
Your Hosts: Katie Hokin & Gabby Daniels
Sponsor: Levart
#letstalktourism

#16. Let’s Talk Australia Exhibition & Events with Brad Langton

 

🎙 Episode 16 – We talk about No Vacancy, the leading industry expo in Australia with CEO of National Media, Brad Langton. 

We talk to Brad about; What’s in store for the 2021 event after postponing it twice. We talk about how and why it’s become a major event for our sector.  Brad also shares about the matchmaking platform, new suppliers to the market, how they develop keynote topics and pick speakers. We also cover trends that are shaping the future of the sector.

👉  Listen to this episode and let us know what you think –  to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Length:  minutes
Podcast Guest: All Guests from Series 1
Your Hosts: Katie Hokin & Gabby Daniels
Sponsor: Levart
#letstalktourism

Listen on Spotify or iTunes

LTT Podcast is Sponsored and Powered By

Turing travel around for the hospitality Industry

Supported By

Hosted By

Produced By